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Jewelry Making

CONTACT US

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Owner: Anh To

Tel: 808-383-2891

ashleysgiftshophi@gmail.com

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FAQ

 

Here are some common questions customers have asked over the years. If these do not answer your questions then please feel free to contact us via email or phone.

01

Can I customize the order?



Yes! Just send us an email with your purchase number or request and we will email you back if there are any additional charges. Please note that customized orders can sometimes take longer to process and ship.

02

Payment and Shipping



For US customers shipping will be a flat rate of $15 for any order under $150. Shipments will be sent via USPS Priority mail with tracking, insurance, and signature confirmation on every order. We do not shipping internationally but are open to inquires. 

03

Secure ordering & payment options



We accept Debit/Credit with Visa, Mastercard and Paypal/Venmo

04

Returns & refunds



All sales are FINAL. There will be NO Returns and exchanges unless you receive a defective item.

Refund or replacements are only issued after the customer has sent the product back to the company. We are not responsible for lost or stolen items after the package has been received.

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