CONTACT US

Tel: 808-383-2891

ashleysgiftshophi@gmail.com

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FAQ

 

Here are some common questions customers have asked over the years. If these do not answer your questions then please feel free to contact us via email or phone.

01

Can I customize the order?



Yes! Just send us an email with your purchase number or request and we will email you back if there are any additional charges. Please note that customized orders can sometimes take longer to process and ship.

02

Payment and Shipping



For US customers shipping will be calculated based on the total amount includes a flat rate box and insurance. It will be shipped through the USPS with signature confirmation. We are currently not shipping internationally.

03

Secure ordering & payment options



We accept Debit/Credit with Visa, Mastercard and Paypal.

04

Returns & refunds



There will be no refunds or returns after 14 days of receiving the products. Returns and refunds are issued only after the customer has sent the product back to the company. We are not responsible for lost or stolen items after the package has been received. Customers are responsible for paying for the shipping back to the company.

© 2020 by Ashley's Gift Shop Hawaii. All Rights Reserved. 

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